Information We Collect
We collect information that you choose to provide and limited information about how visitors use our website.
- Contact and inquiry details, such as your name, email address, project budget, how you heard about us, and the message you send through the contact form or by email.
- Project and business information that you choose to include in a message, brief, meeting, or future project conversation.
- Website usage data, such as pages viewed, interactions, referring pages, approximate location, browser and device details, IP address, and timestamps.
- Cookies and browser storage, including analytics cookies and local storage used to remember whether the homepage entry animation has already been shown.
The current contact form opens your email client with the message details you entered. We receive that information when you choose to send the email.
How We Use Information
We use the information we collect to:
- Respond to inquiries and communicate about potential projects.
- Scope, price, plan, and provide creative, branding, marketing, website, animation, rendering, and related services.
- Improve website functionality, content, performance, and visitor experience.
- Maintain security, detect misuse, debug technical issues, and protect our rights.
- Comply with legal, regulatory, accounting, or contractual duties.
Analytics and Session Replay
We use Google Analytics and Microsoft Clarity to understand how visitors use our website and to improve our pages, content, and services.
Microsoft Clarity may capture behavioral metrics, heatmaps, and session replays through cookies and similar technologies. We use this information for site optimization, security, and service improvement. Microsoft may also process this data under the Microsoft Privacy Statement.
Google Analytics may receive information such as the page URL, IP address, device details, and interaction data when the site loads Google analytics services. You can learn more about how Google uses information from sites that use its services in Google's partner sites policy.
Sharing Information
We do not sell personal information for money. We may share information with service providers and partners that help us operate the website, analyze performance, communicate with visitors, deliver projects, or run our business.
- Website, hosting, analytics, security, and email providers.
- Contractors, collaborators, or production partners when needed for a project you discuss with us.
- Professional advisors, legal authorities, or other parties when required to comply with law or protect rights and safety.
We do not knowingly disclose contact inquiry content for cross-context behavioral advertising.
Privacy Rights
Depending on where you live, you may have rights to request access to, deletion of, correction of, or a copy of personal information we hold about you. You may also have rights to object to or opt out of certain processing.
California and Other US State Rights
California residents and residents of other states with comprehensive privacy laws may have rights to know, access, delete, correct, and opt out of certain uses of personal information, subject to legal exceptions. We will not discriminate against you for exercising applicable privacy rights.
To make a privacy request, contact us at info@newproject.agency. We may need to verify your request before acting on it.
Cookie Policy
Cookies are small files stored on your device. Browser storage, such as localStorage, can also store small pieces of site experience data.
- Essential and experience storage helps the website function and remember simple preferences, such as whether the entry animation has already played.
- Performance and analytics cookies help us understand traffic, content performance, and visitor interactions.
- Microsoft Clarity cookies and similar technologies help us review aggregate behavior, heatmaps, and session replays.
You can control cookies through your browser settings. You can also use the Google Analytics opt-out browser add-on. Blocking cookies or browser storage may affect how some website features behave.
Security and Retention
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
We keep personal information for as long as needed for the purposes described in this policy, including project communication, business records, legal obligations, dispute resolution, and security.
Changes and Contact
We may update this Privacy Policy from time to time. The effective date above shows when it was last updated.
For privacy questions or requests, contact us at info@newproject.agency.